Privacy Policy

1. Introduction and About Us

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.hike-summit.com (the "Site"). The Site is operated by Wassil Fallahi, an individual sole proprietor based in France, who serves customers in the United Kingdom.

By visiting and using the Site, you agree to the collection and use of your data as outlined in this policy.

Our Business Details:

  • Business Address: 27 rue Lucie Aubrac, Mons en Baroeul, Hauts-de-France 59370, France

  • Store Name: Hike-Summit

  • Support Email: help@hike-summit.com

  • Phone Number: +33 7 49 46 88 79

2. Information We Collect

We collect information to operate our business and provide our services. The types of data we gather depend on how you interact with our Site:

  • Order Information: When you make a purchase, we collect personal information necessary to fulfill your order. This includes your name, billing address, shipping address, payment information, email address, and phone number.

  • Device Information: As you browse the Site, we automatically collect data about your device, such as your IP address, browser type, and operating system. We also track the pages you view, the products you interact with, and how you arrived at our Site. This data is collected using cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: We use your Order Information to process your payments, ship your products, and communicate with you about your purchase.

  • Site Improvement: We use Device Information to improve and optimize our website, analyze trends, and assess the success of our marketing campaigns.

  • Marketing and Communication: If you give us consent, we may use your information to send you promotional emails, newsletters, or advertisements about our products. You can unsubscribe at any time.

  • Fraud Prevention: We use both Order and Device Information to screen for potential risk and fraudulent activity.

4. Data Sharing and Third Parties

We share your personal information with third parties only when it is necessary to provide our services. These partners are required to protect your information and are legally bound by their own privacy policies.

  • Platform Provider: We operate on the Shopify platform, which handles our website infrastructure and e-commerce services. Your data is stored securely on Shopify's servers.

  • Payment Processors: When you make a purchase, your payment details are securely processed by a third-party payment gateway that is PCI-DSS compliant. Your credit card information is encrypted and not stored on our servers after the transaction is complete.

  • Analytics and Marketing: We use third-party services like Google Analytics to understand how customers use our Site. We also use Google Ads and other marketing platforms to display relevant advertisements to you.

  • Dropshipping Suppliers: For order fulfillment, we may share your shipping information (name, address, and phone number) with our suppliers and logistics partners.

5. International Data Transfers

Please be aware that your personal information will be transferred from the United Kingdom (where our customers are located) to France (where the business is operated). Both the UK and France are subject to GDPR. We take reasonable precautions and implement appropriate safeguards to protect your data during these transfers, ensuring your information is handled with a high level of privacy and security.

By submitting your personal information, you consent to this transfer, storage, and processing.

6. Your Rights and Data Security

Under the UK General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • The Right to Access: You can request a copy of the personal information we hold about you.

  • The Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.

  • The Right to Erasure: You can request that we erase your personal information from our records.

  • The Right to Object to Processing: You can object to our processing of your personal data in certain circumstances.

We take the security of your data seriously. We use industry-standard security measures, including SSL (Secure Socket Layer) technology, to protect your information.

7. Cookies

Our website uses cookies, which are small data files stored by your browser. We use them for essential functions like keeping you logged in and for analytics to improve our Site. You can manage or disable cookies through your browser settings, but this may affect the functionality of the Site.

8. Updates to This Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices. Any changes will be posted on this page, and your continued use of the Site will be considered your acceptance of the updated policy.

Contact

If you have any questions, you can contact us at:

  • Store Name: Hike-Summit

  • Phone Number: +33 7 49 46 88 79

  • Support Email: help@hike-summit.com

  • Business Address: 27 rue Lucie Aubrac, Mons en Baroeul, Hauts-de-France 59370, France

  • Business Hours: Mon-Fri | 8h-17h

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