Returns & Refund Policy – Hike Summit
If you’re not fully satisfied with your order, you may return any item within 30 days from the day after your delivery date.
To ensure smooth processing, please contact us first at help@hike-summit.com before returning any item. We will provide clear instructions and the appropriate return details.
Returns for Change of Mind
We accept returns for non-faulty items under the following conditions:
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The item must be unused and in original condition
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It must not show signs of damage, wear or misuse
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It must be returned with all original packaging, accessories and components
Returns Procedure – Contact Required
Please do not return any items without prior contact. Reaching out first allows us to:
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Validate your request
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Provide the correct return address
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Ensure smooth handling of your return
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Avoid unnecessary delays or costs
Important – International Returns
In some cases, returned items may need to be shipped outside of Europe at your own expense.
This is why contacting our team in advance at help@hike-summit.com is essential before sending anything back.
Once approved, we will give you the proper return address and any required labels or instructions.
Contact us:
From 8am. to 7pm. Monday to Sunday.
Phone: +44 01443 706586
E-mail: help@hike-summit.com
